Free shipping Over 100 € for European countries and 150 $ for Arabic countries.For shopping less than 100 € and 150 $, your shipping costs will vary according to the country and number of products to be shipped. You can see the shipping amount by selecting the country in the cart or on the purchase screen. DHL Express, UPS and PTS shipping companies are contracted to deliver worldwide within 1 week to 10 days after an average of 48 hours of preparation. (Delivery time may vary according to your shipping choice.)
In Modaselvim.com, you can pay for your orders via credit card or debit card. External payment options include Giropay, Entercash, Sofort, Safetypay. For your purchases of $ 500 to $ 1000 or more, you can contact our customer service for information on our Wester Union payment option. Your basket amount is based on the exchange rate on the day you place an order.
You can't exchange but you can refund from abroad. Products must be returned within 15 days. Swimwear, shawl, veil and tarlatan products are not refundable. In the event of dissatisfaction with your product, first contacting our customer service and reporting the problem will help us avoid the same situation in your next shopping. The product you are returning should be undamaged, unused and resalable. Returned product; You must complete and send your international return form which is translated in three different languages ??(Turkish, English, Arabic) together with all accessories sent together. We recommend that you choose the English Return Form to make the returned package clearer in the cargo operation and place it in your pocket so that it does not fall on the package. Shipping fee of return cargo belongs to customers. You can only send refund with the cargo company you received (You have to send DHL EXP or UPS WORLD). Otherwise, MODASELVİM is not responsible for any tax or additional charge.
NOTE: In the packages that are returned without being received in overseas shipments, the expenses belong to the customer. Costs are deducted from the total amount and the remaining amount is returned.
Dowload Return Product Form Click
You have to print the return form and send with the product to our return address.
Abroad Return Address: Yenibosna Merkez District Yalçın Koreş Street No: 42 zip 34197 Bahçelievler / İSTANBUL
You can send with the cargo you received
To get information from our Customer Services; +90 212 550 52 52
Attention! Your package must reach our company in order to make your refund.When your package's arrival record is viewable on our system, your payment will be made excluding shipping. Rarely, packages sent abroad may be subject to customs in the country of destination. In such a case, customs officers will contact you to advise you on what to do to receive your package. Customs fees may vary according to your order and country. Modaselvim.com does not accept responsibility for the products sent by you to the customs. If the shipments are attached to the customs, the responsibility belongs to the customers.